Subscribers will get a text message when the credit is available. They'll then need to redeem the credit in the My Verizon app; it won't be automatically applied to a future bill.

Long wait on Verizon's Customer Service or chat? It's confusing, but here's how and when you'll get $20 bill credit for the ...

"We did not meet the standard of excellence our customers expect," Verizon said after the more than 10 hour outage.

Cellular provider Verizon is giving a billing credit to customers affected by the network disruption on Wednesday that left some around the country without the ability to use the cellular provider's ...

Verizon said it has resolved its outage after users reported widespread issues on Wednesday. "The outage has been resolved. If customers are still having an issue, we encourage them to restart their ...