When James Talbot tries to make a hotel reservation through the Orbitz app, the booking doesn’t go through. But then, he gets a confirmation for two reservations. Should Orbitz offer a refund when a ...

Travelport's Orbitz.com introduced a new perk for customers who book flight and hotel packages. If flights are delayed and customers will arrive at their hotels after midnight, Orbitz will call ...

When Jennifer Waters changes her vacation location, her online agency drops the ball. How can you get Orbitz to fix a botched reservation change? Q: We had a vacation to Tahiti booked through Orbitz.